Participants
Participants
Online
We teach our online courses using the Zoom or MS Teams platforms. Training participants receive an invitation with a link to the course by 17:00 on the last working day before the training takes place. We recommend using a desktop computer or laptop with a stable internet connection. The web camera must be on throughout the training. In case of technical problems, please contact the instructor.
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Human Factors and Team Building Programme
Training focuses on the Human Factors impact on human performance, the ability to do a job safely and effectively.
Objectives of the training. The trainee demonstrates effective use of available resources, understanding of team building, effective communication, problem solving, decision-making, situational awareness and performance-raising. The knowledge gained is applied to reduce human performance-related errors.
Target audience:
- Operational staff
- Duty managers
- Managers and coordinators
Training content:
FAQ
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Term of validityHaving completed the test, participants receive a training certificate, which is valid for 2 years.
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Duration of trainingInitial training: 5 hours
Recurrent training: 5 hours
Instructors
Eva Heislere
Eva Heislere
Eva is responsible for managing the airport employee professional qualification (testing) process, for compliance with training standards in the context of airfield maintenance, traffic management, and emergency management processes, and for the compliance of the training programmes with EC regulations.
She develops and teaches training programmes covering binding procedures at the airfield, human factor, airfield maintenance and traffic management processes. Eva participates in the development of EASA Together4Safety training aids, and in Airports Council International (ACI) projects. She has worked to implement the ACDM (airport collaborative decision-making) project at Riga Airport, and on the certification of its airfield. She has professional knowledge in the implementation of the safety management systems (SMS), in human factor (HF), fatigue management (FM), emergency management, as well as knowledge of the European Union Aviation Safety Agency (EASA) legal regulations gained at ACI, IATA, ICAO, Airsight training centres.
M: 25757122
E-mail: [email protected]
DO YOU HAVE ANY QUESTIONS?
Inga Bēržvade
Training Coordinator
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